Paul English is a perpetual founder. Since high school, he’s started 3 philanthropies and 8 companies—ranging from e-commerce, to gaming, to GetHuman, a site that helps users access human customer support.
His best-known venture is probably KAYAK, a travel website launched in 2004 over two gin-and-tonics with co-founder Steve Hafner. Using a simple interface, KAYAK specialized in search; and it made partners out of potential rivals like Orbitz and Expedia by charging them a fee to send users to their sites.
Eventually KAYAK became one of the most-searched “K” words on Google, and in 2012, it sold to Priceline for $1.8 billion. A few years later, Paul started yet another company, Lola.com—and says he plans to launch many more.
This episode of How I Built This was produced by Farrah Safari and Diba Mohtasham and edited by Neva Grant. Research help from Claire Murashima. Additional support from Jeff Rogers, Casey Herman, Rachel Faulkner, James Delahoussaye, J.C. Howard, Julia Carney, Elaine Coates, Liz Metzger, Analise Ober, and Harrison Vijay Tsui. You can follow us on Twitter @HowIBuiltThis, on Instagram @HowIBuiltThisNPR and email us at [email protected]
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